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RAFFLES UNIVERSITY

STUDENT AFFAIRS
& SERVICES

STUDENT AFFAIRS & SERVICES (SAS)

Student Affairs and Services (SAS) department is there to assist students in various capacities, from the time they enter Raffles University to the time they graduate.

The professional staff are there to help students overcome any obstacles in their path to a great education.

  • Orientation
  • PTPTN/ EPF Withdrawal Submission
  • Student ID/ Student Information/ Filing
  • Module Substitute
  • Forms [Absent Justification etc]
  • General Substitution
  • Verification Letter
  • Graduation/ Convocation
  • Locker Facilities / Lost & found
  • Feedback / Request
  • Payments [IBG transfer, cheque, bankers cheque, TT transfers, cash]
  • Semester Timetable / Classroom Allocation
  • Academic Calendar
  • Examination timetable/ Resit/ Retake
  • Result Slip
  • Submission of Forms [Absent Justification & MC submission]
CONTACT

Email : sas@Raffles-University.edu.my
WhatsApp : 012-721 5898 & 017-710 4868
Public Team: [Click here]

Location
Level 1, West Wing
Medini 7, Jalan Medini Sentral 5,
Bandar Medini Iskandar Malaysia
79250 Iskandar Puteri, Johor, Malaysia

Operating Hours
– Monday : 8am – 5pm
– Tuesday : 8am – 5pm
– Wednesday : 8am – 5pm
– Thursday : 8am – 5pm
– Friday : 8am – 5pm

IMPORTANT WEEKS

Semester 1
Week 5 – Week 8 Module registration for next semester
Week 8 (First Sem) Semester Fee
Week 10 Teval Survey
Week  14 Examination
Week 17 Result
Before Semester 2 start Timetable
Semester 2 onwards
Week 4Semester Fee
Week 5 – Week 8Module Registration for next semester
Week 10Teval Survey
Week 14Examination
Week 17Result

Module Registration for new/coming semesters will be carried out on weeks 5-8 of the current semester.

Failure to complete the module registration by the stipulated time may result in the followings:-

  1. unable to attend the class for the modules, due to timetable “clash” issue.
  2. unable to complete your modules as per schedule due to the situation (a) stated above.
  3. may result in an extended semester
  4. As such may not be able to attend the class for their modules which may result in delayed graduation.

Change & Withdraw Module

  • Any Change, Withdrawals from a Module or Programme must be applied before the end of Week 2 of the semester. 
  • No application will be considered after Week 2.  Dropping any modules now are considered a failure.
  • A student who has been registered for a module but no longer attends the registered module will be considered as failing the module. The student will have to retake the module in a semester; when it is offered.
  • A student who is absent from a module after week 2 will be considered as failing that module and will have to retake that module in a semester when it is being offered.
Course Operation Fees / Administration Charges
Late Payment ChargeRM100 per week
Bank Charges for payment made by debit / Credit CardAs per current prevailing rate by the bank
Exemption Fee (Approved)35% of module fee
Deferment Fee of Semester Cycle

RM400 (1 semester)

RM800 (2 – 3 semesters)

Module Withdrawal FeeRM100 per module
Programme Withdrawal FeeRM400
Additional & Retake Module Administrative FeeRM400
Additional & Retake Module Tuition Fee(Total tuition fee / total programme credits) x module credits
Programme TransferRM400
Convocation Fee / Graduation FeeRM300 / RM80

Exams and Assignment Operation Fees

Re-sit Exam / Assignment

RM300 per exam / assignment

Appeal

RM300

Reprint Semester Results

RM5

Reissue of Transcript or Certificate

RM100

Miscellaneous Fees

Locker (Deposit)

RM50

Locker (Rental)

RM30 per year (RM10 per semester if extend programme)

Locker (Penalty)

RM1 per day (If student forgets to bring their locker key)

Reissue of Student ID

RM50

Reset Student Email Password

RM10 (second request onwards)

Marks %GradeGrade PointModule Pass / Fail
90 – 100A+4.00Pass
80 – 89A4.00Pass
75 – 79A-3.67Pass
70 – 74B+3.33Pass
65 – 69B3.00Pass
60 – 64B-2.67Pass
55 – 59C+2.33Pass
50 – 54C2.00Pass
00 – 49F0.00Fail

Students must obtain a minimum CGPA of 2.00 to be awarded the Foundation Certificate.
Students must obtain a minimum CGPA of 2.00 to be awarded the Diploma.
Students must obtain a minimum CGPA of 2.00 to be awarded a Bachelor’s Degree (Honours). The awards classification for a Bachelor’s Degree (Honours) is:

CGPAAward
3.50 or higher1st Class Honours
3.25-3.492nd Class Honours Division I
3.00-3.242nd Class Honours Division II
2.50-2.993rd Class Honours Division I
2.00-2.49Pass
Marks %GradeGrade
Point
Module Pass/Fail
90 –  100A+4.00Pass
80  –  89A4.00Pass
75  –  79A-3.67Pass
70  –  74B+3.33Pass
65  –  69B3.00Pass
00  –  64F0.00Fail

Students must obtain a minimum CGPA of 3.00 to be awarded a Master Degree. The awards classification for Master Degree is:

CGPAAward
3.50 or higherDistinction
3.24 – 3.49Merit
3.00 – 3.24Pass

EMERGENCY CONTACT

NEARBY CLINIC

premier medica clinic

Address:
25 Ground Floor
Jalan  Eko Botani 3/7
Taman Eko Botani
Iskandar Puteri 7910

Tel:
+60 11-3301 5288

Service Available
Injection
Wound Dressing
Medical Check Up
Vaccination