Business

RU JASS Author Name: TAN Xin Lin Bachelor of Business Administration (Honours)Faculty of Business Journal of Arts & Social Sciences, Vol 6, Issue 1, 16-32 (2022)Keywords: Organizational Commitment, Affective Commitment, Continuance Commitment, Normative Commitment, Turnover Intention View the Full Journal View Current Issue of JASS Organizational Commitment and Turnover Intention Among Employees of a Retail […]

RU JASS Author Name: Jackron ChuaFaculty of BusinessJournal of Arts & Social Sciences, Vol 6, Issue 1, 33-54 (2022)Keywords:Customer satisfaction, service quality, tangibility, reliability, responsiveness, assurance, empathy View the Full Journal View Current Issue of JASS The Relationship Between Service Quality and Customer Satisfaction in McDonald’s Restaurants In Malaysia Abstract Customer satisfaction is made up

MARKETING PRODUCT DEVELOPMENT Raffles Students:“Waterlife”: – Arulles a/l MANIRANNAN, Leswin a/l GANESAN, Pahkeeravan a/l ELEENSEREN, TEO CHien Lu, SIM Sei Huai, LOH Zi YI“Gear Grinder”: – Shariffa Nur Faddila Binti SHED MUBARAK, LEE Ter Yong, MOOI Bin Hao, Astuti Norfilia a/p SUGUMARAN, Sharani a/p VELIRSAMY, Aaron DYLANBachelor of Business Administration (Honours)Module: MarketingSupervisor: Dr FONG Sook

RU JASS Author Name: Tai Yee SwenFaculty of BusinessJournal of Arts & Social Sciences, Vol 5, Issue 1, 15-31 (2021)Keywords:Purchasing Strategies, Cost Management, Buyer and Supplier Relationship, Negotiation Strategy, Firm Performances View the Full Journal View Current Issue of JASS The Relationship Between Purchasing Strategies and Firm Performance in Small and Medium-sized Enterprises (SMEs) in

RU JASS Author Name: Ivan Vun Kai WenFaculty of BusinessJournal of Arts & Social Sciences, Vol 5, Issue 1, 32-48 (2021)Keywords:Motivation, Job Performance, Engineering, Construction. View the Full Journal View Current Issue of JASS Effectiveness of Motivation towards Job Performance for Employees in Engineering and Construction SME’s In Johor Bahru, Malaysia Abstract Multiple earlier researches

RU JASS Author Name: Chai Guan YuFaculty of BusinessJournal of Arts & Social Sciences, Vol 5, Issue 1, 49-68 (2021)Keywords: Service Quality, Customer Satisfaction, Tangibility, Reliability, Responsiveness, Assurance, Empathy and SERVQUAL Model View the Full Journal View Current Issue of JASS Impact of Service Quality on Customers Satisfaction of Starbucks’s Consumers in the City of

RU JASS Author Name: Nazry bin YahyaFaculty of BusinessJournal of Arts & Social Sciences, Vol 5, Issue 1, 69-85 (2021)Keywords:Port, Terminal, Kaizen, Muda, Mura, Muri, Lean, Productivity, Business Excellence. View the Full Journal View Current Issue of JASS Port Kaizen Implementation: A Malaysian Port Experience Abstract Kaizen refers to a Japanese concept, which focuses on

RU JASS Author Name: Lee Peng KitFaculty of BusinessJournal of Arts & Social Sciences, Vol 4, Issue 2, 27-23 (2021)Keywords: Relationship Quality Factors, Customer Satisfaction, Customer Commitment, Customer Trust, Customer Perceived Quality, Passenger Loyalty, Airline Industry View the Full Journal View Current Issue of JASS Relationship Quality Factors on Passenger Loyalty of the Airline Industry

RU JASS Student Name: Harrish KrishnanFaculty of BusinessJournal of Arts & Social Sciences, Vol 4, Issue 1, 31-44 (2020)Keywords:Organizational Justice, Organizational Justice Perception, Distributive Justice, Procedural Justice, Interactional Justice, Job Satisfaction The Relationship Between Organizational Justice Perception and Job Satisfaction in Small and Medium Enterprises Employee performance is always the direct factor that would affect