The Impact of Emotional Intelligence on the Job Satisfaction of Lecturers in Malaysia

The purpose of this study is to investigate the impact of emotional intelligence on the job satisfaction of lecturers in Malaysia. The primary data source that was gathered and evaluated through the distribution of questionnaires using the convenience sample approach was the thoughts and responses of the lecturers. The statistics were gathered from a sample of 80 lecturers in Malaysia who contribute in the education industry. The acquired data was analyzed using the Statistical Program for Social Science (SPSS) version 26.0 and Partial Least Squares (PLS-SEM) using SmartPLS version 3. According to study results, self-awareness and others’ emotion appraisal has a substantial association with job satisfaction, while use of emotions and regulation of emotions just are not significantly related to job satisfaction. According to this study, job satisfaction is most strongly influenced by others’ emotional appraisal for lecturers in education industry. In the end, the study’s findings may help the management of education industries gain understanding and information about the aspects of emotional intelligence that will be the most successful in improving the performance of lecturers in the educational industry.